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Customer Questions & Answers
From the manufacturer
Cost Efficient Printing
- Help reduce operating costs
- Brother Genuine High-Yield 8,000 page replacement toner cartridge (4)
Advanced Scanning
- 50-page capacity auto document feeder
- Scan to multiple destinations including email and popular cloud services(3)
Triple Layer Security
- Built-in device, document, and network security features
- Help protect against unauthorized device access
Business Laser Comparison Chart
 MFC-L5700DW |  MFC-L5800DW |  MFC-L5900DW |  MFC-L6700DW |  MFC-L6800DW | |
|
Max Print/Copy Speed (2)
| 42ppm | 42ppm | 42ppm | 48ppm | 48ppm |
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Input Paper Capacity (option)
| 300 / (1,340) | 300 / (1,340) | 300 / (1,340) | 570 / (1,610) | 70 / (1,610) |
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ADF Capacity (max. pages)
| 50 | 70 | 70 | 70 | 80 |
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Automatic Duplex
| Print/Copy/Scan/Fax | Print/Copy/Scan/Fax | Print/Copy/Scan/Fax | ||
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LCD Display
| 3.7" Color Touchscreen | 3.7" Color Touchscreen | 3.7" Color Touchscreen | 4.85" Color Touchscreen | 4.85" Color Touchscreen |
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In-Box Toner Yield (4)
| 2,000 pages | 3,000 pages | 3,000 pages | 3,000 pages | 8,000 pages |
Climate Pledge Friendly
Climate Pledge Friendly uses sustainability certifications to highlight products that support our commitment to help preserve the natural world. Time is fleeting. Learn more
PRODUCT CERTIFICATION (1)
EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
SILVER
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Customer reviews
Garbage printer. Don’t do it. Danger Will Robinson
Reviewed in the United States on February 24, 2022
Look at the picture! I have purchased multiple brother products over the years but this product and seller are useless. This has a touchscreen that cracked after one month of use. I have contacted the seller and Amazon and have heard from no one. They are reactional in that they will accept my money for said product but when there’s a problem you have to go through all this red tape. Now I have a multi functional printer that is not so multi functional. Common sense is not so common I would say save your cents and learn from my mistakes. Don’t buy!! Good day.
Reviewed in the United States on February 24, 2022
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Top reviews from the United States
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Reviewed in the United States on April 5, 2018
Reviewed in the United States on January 27, 2019
Reviewed in the United States on July 15, 2020
Reviewed in the United States on April 18, 2020
Reviewed in the United States on July 26, 2016
Reviewed in the United States on June 28, 2016
Top reviews from other countries
Michael D. B.
Faulty hardware, non-intuitive interface, poor wifi connection, and weak customer support
Reviewed in Canada on May 12, 2021
Michael D. B.
Reviewed in Canada on May 12, 2021
-Wireless printing works poorly, as it is delayed, and often simply does not work at all. I use a Mac, and cannot comment on how it would work on a windows machine, however on my Mac and my wife's, the wireless printing is very unreliable
-The user interface is non-intuitive, and there is a steep learning curve to figure out how to set it up and use the full functionality of the unit.
-My particular unit is faulty--it reboots itself several times per day. After talking to customer support, I am being sent a refurbished unit. I am disappointed that it was faulty from the outset, and that I am now being offered a refurbished unit to replace a brand new unit (it is, at the time of this writing, less than 3 months old).
-Finally, when it comes to customer support, I am a bit of a traditionalist, and I'd really like to be able to speak to someone on the phone, rather than by online chat.
Overall, I would summarize the pros/cons as follows:
Pros: it has all the core functionality of an all-in-one. I feel that the price point is reasonable for what it's intended to do.
Cons: wireless printing is totally unreliable on a mac, and there is no user-friendly way to use the scanning functionality wirelessly. Overall, the user interface on the touchscreen is unintuitive and clunky. My particular unit is faulty, and being sent a refurbished unit for replacement seems unreasonable within 90 days of purchase. It would be really nice to talk to a person on the phone for customer support.
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Bill
A Great Upgrade From Our Older Brother.
Reviewed in Canada on December 1, 2016